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First Focus Has Acquired Optimus Systems

Optimus Systems is now part of First Focus. You will keep working with the same team you know, now backed by the wider resources of First Focus.

Need support? Reach the team on the same numbers as always:

First Focus acquired Optimus Systems
Managed AI & IT by First Focus

What Does This Mean?

Not much changes day to day. The Optimus Systems team has joined First Focus in full, so you keep the same people who already know your systems and how your business runs.

What you gain is more support behind them. You now have access to:

  • A larger team across AI, IT and cybersecurity
  • Extended support hours
  • Real-time support through the F-Connect portal and Microsoft Teams

The focus stays on a smooth transition and the same service you’re used to, with more depth to call on when you need it.

Latest News & Updates

We will post updates here as the move from Optimus Systems to First Focus progresses, including anything that affects billing, your services or the integration timeline. Check back regularly, or get in touch if you have a question in the meantime.

 

13 May 2026 · Acquisition Press Release

First Focus has acquired Optimus Systems. Read the announcement to learn more about the acquisition and what it means for you.

WHY WE CHOSE Optimus Systems

 

Who is First Focus?

We are locally led, with more than 100 NZ-based specialists across five offices in Auckland, Wellington, Christchurch, Nelson and Dunedin. The people you deal with day to day are based here and know your environment.

That local team is backed by the wider First Focus business, operating across Australia and New Zealand since 2003, with 500+ staff and teams in every Australian state and the Philippines. When a job needs specialist input in AI, security, cloud or networking, your local team can call on that depth.

Get to know us

First Focus Has Optimus Systems

First Focus’ Expertise

Managed AI & IT

First Focus has helped Australian and New Zealand businesses achieve more through technology for over 20 years. As part of First Focus, you now have access to a wider range of services, all delivered by one team.

View Managed Services

  1. CORE: Managed AI, IT, & Security
  2. Artificial Intelligence (AI)
  3. IT Support
  4. Cybersecurity
  5. Cloud
First Focus Has Optimus Systems

INTRODUCING THE F-CONNECT APP

Your IT Support Portal

F-Connect gives you and your staff several ways to reach real-time human support, including live chat through Microsoft Teams. It also shows you resolution times, support team satisfaction and monthly reporting, so you can see how your IT support is tracking and where it can be better.

Learn more about F-Connect

Our Promise

Our Promise


Best People

We hire the best people available from all over Australia, NZ and the Philippines, then provide them with ongoing structured training, along with the best tools, support, processes, and leadership.

Expert Advice

Our technical teams have considerable experience designing and supporting solutions across the full spectrum. You gain the benefit of balanced advice without any vendor bias.

Fast Response

We have invested in the best support tools and the best people in the market to deliver our clients the responsiveness they need – whether for a single ticket or an engineering project.

Zero Risk

First Focus works with clients to eliminate risks from technical infrastructure and support. Our flexible terms and guarantees remove commercial risks and our partnering approach removes employee and key-man risks.