CORE - Managed AI, IT, and Security

Introducing CORE, the Future of Managed IT

Turn AI & Automation into Real Returns

Hours saved every week. Faster decisions. Manual work that disappears for good. CORE is the managed service that turns AI and automation into measurable returns.

We build the foundation underneath. Data governance, workflow design, training, ongoing maintenance, and security aligned to a recognised framework. Capability gets stronger month after month, and so do the returns.

Built for New Zealand businesses with 20 to 200 staff.

View Introductory Pricing       Learn How CORE Works

20+
Years in NZ
100+
NZ Specialists
5
NZ offices
1,000+
SMBs choose us

Choose Your AI Platform.
CORE Makes It Work

CORE pairs AI with the foundation it needs to generate returns. Governed data, structured workflows, training built around your business, and security aligned to a recognised framework. The platform you choose decides where AI shows up in your team’s day-to-day. Pick the one that fits, or use more than one.

The world’s most widely used AI tool. ChatGPT is quick to pick up and already familiar to most teams. Useful for research, drafting, analysis, and problem solving across your business. The fastest way to put AI in your team’s hands.

See CORE + ChatGPT

Built for the work that needs careful thinking. Claude handles long documents and complex analysis with the accuracy compliance teams and senior decision-makers actually need. The right pick when getting it wrong is expensive.

Ask us about Claude

No single AI model is best at everything. Hatz is our own multi-model platform. It gives your team secure access to 50+ models, including ChatGPT, Claude, and Grok, through one place. Use the right model for each task and stop paying for tools that overlap.

Ask us about Hatz

CORE + Microsoft Copilot

AI built into the Microsoft 365 suite your team already uses. Copilot works inside Word, Excel, Outlook, Teams, and SharePoint, so people get help right where they are working. The shortest path to AI for businesses already standardised on Microsoft.

See CORE + Copilot

Not sure which to choose? We’ll guide you. CORE supports all of them.

What it Takes to Thrive in the AI Era

The most productive businesses build the capability layer underneath their AI and automation tools.

That is what turns the tools into returns.


Data Governance

Structured information that teams can find instantly and AI can trust. Without it, search takes 30 minutes and AI delivers unreliable answers.

CORE - Automation

Workflow Design

Processes designed to eliminate manual work and bottlenecks. Without workflow design, teams stay busy with tasks that should be automated.

Security

Controls aligned to the Essential Eight, a framework recognised across ANZ. Without aligned security, every initiative stalls on concerns you cannot answer.

CORE - Training-education

Training

Teams learn through real workflows, not generic demos. Without practical training, tools sit unused six months after purchase.

Here’s what this looks like in practice…

Imagine How Your Business
Could Operate with CORE

Every business is different. We work with you to prioritise around what matters most to yours, and build the capability that generates real business value.

Here’s what that shift can look like in practice.

⚡ Productivity

THE OLD WAY

Your team knows there are smarter ways to work, but turning ideas into action is where things stall. No one to build the automation. No confidence AI won’t break what already works.

WITH CORE

Your people get direct access to experts who build the custom GPTs, automated workflows, and AI integrations that give hours back. Anything under 4 hours is included.

🛡️ Security Posture

THE OLD WAY

Security feels like a guessing game. You’re not confident about what controls you have or where gaps are. Every new project triggers security concerns that slow you down.

WITH CORE

Your security aligns to Essential Eight Maturity Level 1, the widely (Australian) recognised benchmark for what good security looks like in a business your size.

🔍 Finding Information

THE OLD WAY

Someone needs a document or answer. They send emails. Search shared drives. Chase people. 30 minutes later, they may or may not have the right information.

WITH CORE

Properly governed SharePoint with clear structure. Search that actually works. Permissions set correctly. The right information at your fingertips, almost instantly.

🎓 Team Adoption

THE OLD WAY

You’ve paid for AI tools and licences. Six months later, most of your team still isn’t using them. The few who are have taught themselves through trial and error.

WITH CORE

Training built around your actual workflows. Your team learns by solving real problems they face daily. Adoption happens because the tools genuinely make their jobs easier.

The Result?

Less manual work. Faster decisions. Reduced risk. Real returns, every month.

 

Traditional IT Keeps You Running

CORE Helps You Improve

Ticket response. System maintenance. Incident resolution. Traditional IT services do this well, and it matters. Your business needs to keep running.

But keeping systems operational does not generate returns. It does not automate your finance workflows, structure your information, or align your security to Essential Eight. It does not help you work smarter.

CORE does both. We keep your systems running while building the capability that turns AI and automation into returns.

Proof in Practice

What Better Outcomes Look Like

AI should create measurable business value, not another set of disconnected experiments.

See how real businesses are using practical AI projects to save time, improve decisions and solve specific workflow problems with the right controls in place.

Business Automation Services

About Essential Eight

The Essential Eight is a set of eight practical security controls developed by the Australian Cyber Security Centre. It has become a widely recognised benchmark in NZ for the same reason it has in Australia. It covers the mitigations that prevent the attacks businesses actually face. MFA, patching, backups, admin access control, and four more.

Maturity Level 1, the target for most businesses your size, gives you a credible answer when auditors, insurers, or trans-Tasman customers ask about your security posture. The controls also map closely to CERT NZ’s Critical Controls and support obligations under the NZ Privacy Act 2020.

CORE includes a pathway to Essential Eight Maturity Level 1. We can also map your controls to CERT NZ or another framework if that suits your reporting needs better.

CORE, Built for Business Outcomes

What You Get With CORE

AI and workflow automation save time and remove delays. Security aligned to the Essential Eight and strong data governance reduces exposure and uncertainty.

Ongoing maintenance, support, and account management keep operations reliable, with training that makes adoption stick.

Built for business outcomes. Here’s what CORE includes:


AI

Deployment and support of Microsoft Copilot, ChatGPT, or our own multi-LLM AI platform.

Automation

Managed automation that cuts manual steps, reworks, and delays, giving hours back to your team.

Security

Cybersecurity aligned to the Essential Eight framework, with 24/7 detection and response built in.

Data Governance

A single source of truth, cutting oversharing, errors, and exposure to security and privacy risks.

SharePoint

Strengthen collaboration with shared spaces that keep documents organised, secure, and accessible.

Maintenance

Monitoring and upkeep for the systems your business runs on, catching issues before they bite.

IT Support

24/7 service desk with same day SLAs support that resolves issues fast and helps teams work smarter.

Account Management

Your Technical Account Manager knows what success looks like for you, then prioritises capability building.

Training & Education

Training built around your use cases, business needs and challenges, so adoption sticks and value shows up.

CORE is everything you need to turn AI and automation into returns.

One team, one partnership, one accountable owner.

Get Started with CORE

How the CORE Partnership Works

The partnership starts with understanding how your business actually operates. How your people work, where time gets wasted, and what slows progress. From there, capability building becomes ongoing through a monthly rhythm.

Your monthly capability building cycle:

  • Prioritise – Your Technical Account Manager meets with you monthly to identify the highest-value opportunity. Which workflow to automate? Which AI capability would help most? Decide together what to build this month.
  • Deliver – Our specialists build it. Implementation, training, and change management included. Service requests under 4 hours included. The same team that maintains your environment builds your capabilities.
  • Adopt – Training built around your real workflows. Your team learns by solving the actual problems they face daily, so adoption sticks and the returns show up.
  • Repeat – Next month, build on what is working. Each capability creates space for the next, and the returns compound month after month.
First Focus - Managed IT
CORE combines AI, Automation, Data Governance, Security, Training, and IT Support to deliver business value

CORE Delivers Results, Every Month

Each capability built makes the next one more valuable, creating a flywheel effect. Data governance makes AI reliable, AI makes automation effective, and training makes adoption stick. Security aligned to the Essential Eight protects the foundation. Time saved gets reinvested, and the cycle strengthens with each turn.

What makes the CORE partnership different:

  • Your TAM owns productivity outcomes – Not paid on commission. Success is measured by your productivity gains, not by what got sold this quarter.
  • Service requests under 4 hours included – Build, automate, integrate as needs come up. No scoping back-and-forth, no extra invoices.
  • Same team maintains context – Specialists who support your environment also build your capabilities. Each month they know your business better, and decisions get faster.
  • Monthly prioritisation keeps improvement continuous – Not annual planning that goes stale by March. Tactical monthly decisions that respond to what your business actually needs.
Introductory Pricing – Lock in Your Rate

Investment That Pays for Itself

CORE pays back when AI and automation save your team a few hours each month.

Most businesses save more than that within the first quarter, and the savings keep compounding as capability builds across the business.


First-Focus-Core_Logo_icon

CORE

$275 per user/month

Introductory pricing – limited time

Your CORE plan includes but is not limited to:

AI implementation

Business automation

Essential 8 security

Data governance

SharePoint management

Unlimited IT support

Training and education

Technical account management

Service requests under 4 hours

Limited time introductory pricing. Lock in your rate now.

Also available: CORE Foundations (starting point but not the full solution) and CORE+ (accelerate your AI and automation journey).

Lock in your rates

Get Started with CORE

Ready to Turn AI into Returns?

The break/fix model was built for a world where keeping email running was the hard part. That world is gone.

AI, automation, and security aligned to the Essential Eight are now table stakes for any serious business.

CORE is the managed service that puts them into practice and turns them into returns, month after month.

Introductory pricing is available for a limited time. Reach out today to lock in your rate.