Four MSPs across eight entities means four security standards, four incident response frameworks, and four sets of reporting. That is portfolio-level risk.
We fix it with one IT provider, one standard, and one team accountable for the whole picture.
Book your portfolio IT baseline
Free 60-minute session to identify quick wins and standardisation opportunities
We’ve built a commercial model designed for how family offices actually work. Start with your core office team at no cost. Bring new acquisitions to a defined IT and security standard quickly. Benefit from better economics as the portfolio grows.
Full managed IT support and cybersecurity for your family office team, up to 10 staff, at no cost. This gives you direct experience of how we work before rolling it out across portfolio entities. No trial period, no obligation to expand.
Every acquisition comes with a one-off credit for onboarding and standardisation. This covers the assessment, clean-up, and configuration work needed to bring a new entity to your portfolio’s IT and security standard. IT clean-up doesn’t delay the deal.
Once aggregate monthly spend across the portfolio exceeds $25,000, a quarterly rebate applies. The rebate increases with portfolio size. The economics of consolidation improve over time, which aligns with how most portfolios grow.
These three components are structured as a program, not a discount. The intent is to remove the friction points that typically prevent family offices from consolidating IT.
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Different IT providers across your portfolio create coordination overhead, inconsistent security, and duplicated costs. One partner solves all three.
Four ways consolidation creates value.
Every entity operates to the same security baseline. The same controls, the same monitoring, the same reporting format. One view of your security posture across the whole portfolio, ready for audits, board reporting, and cyber insurance renewals.
Your dedicated pod knows how all your entities connect, so there’s no starting from scratch with each ticket. One team, one point of accountability, and no vendor finger-pointing when something goes wrong. You get the clarity of an internal IT team without the overhead of running one.
Acquisitions slow down when IT is a mess. Legacy systems, shadow IT, and weak security posture are common in newly acquired businesses. Integration credits cover the clean-up work so IT doesn’t hold up your deal timeline.
Your per-entity cost decreases as more of the portfolio comes under management. Once aggregate monthly spend exceeds $25,000, a quarterly rebate applies and increases as the portfolio grows. Consolidation is rewarded, not penalised.
Standardisation happens at the pace that works for your portfolio. Some entities move quickly, others take time. Either way, you get one team managing the whole picture and removing the coordination burden.
Every entity we manage is brought to a defined security standard. This is what that baseline includes:
This baseline is the same across every entity. Consistent coverage means consistent reporting, and a much cleaner picture for auditors and insurers.
Managing IT across a portfolio requires specific capabilities most MSPs don’t have. We’ve built our business around supporting organisations with multiple locations and entities across Australia and New Zealand.
Offices across Australia and New Zealand. One provider, one invoice, one service standard. No need to coordinate regional providers as your portfolio expands.
Semi-dedicated teams assigned to your portfolio, not a shared service pool. Your pod knows your systems across all entities, no starting from scratch with every ticket.
Security, consulting, AI, cloud hosting, business continuity, all delivered in-house. No vendor coordination or finger-pointing when you need work done across your portfolio.
Track all your entities through F-Connect. See ticket history, satisfaction scores, and spending by entity. Make budget decisions based on data, not guesswork.
Dedicated transition team with a standardised process for bringing new entities under management. Designed to achieve 10/10 satisfaction within six months of go-live.
These five capabilities work together to remove the coordination burden and deliver consistent IT across your portfolio.
We’ve designed this to be low-risk and straightforward. Start with a single session to see what’s possible, then expand at the pace that works for your portfolio.
CloudTango, a leading authority in the Australian IT industry, has recognised First Focus as the #1 MSP for mid-market businesses for eight consecutive years. This prestigious ranking reflects our dedication to delivering innovative IT solutions and our commitment to exceeding customer expectations.
We’re also proud winners of the Channel Partners MSP 501 program, which recognises the world’s most successful and innovative managed service providers.
Book a 60-minute portfolio IT baseline session. We’ll review your current setup, identify quick wins, and show you what standardisation could look like across your entities.
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